Omnichannel Patient Engagement Software for Clinical Trials

Centralized Nurse Concierge
Improve Patient Experience
Reminders, Alerts & Notifications
Patient Engagement Software Image

Solutions

Advantages of Jeeva eClinical Cloud Solution

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Walk the Talk of Patient-Centricity

Provide a pathway for patients to have more control over their study schedule and communications. In other words, build trust with patients in authentic ways.

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Communication Channels

Patients & Investigator teams can choose their preferred mode of communication through their preferred channels.

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Better Experience

Allows an interplay of physical and digital channels to deliver seamless interaction, thus boosting the patient experience.

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Minimize Error-Prone Manual Activity

Minimizes the scope for error due to fewer manual tasks, less paperwork, and less manual allocation of resources.

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Improved Patient Retention

Minimize patient waiting times, drop outs, and adherence to medication thereby maximizing patient retention and outcomes.

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Consistent Experience

Deliver a consistent and personalized experience across channels and devices regardless of medical or marketing team.

Omni Channel Patient Communication Solution Highlights

Clinical trial study teams and patients can conveniently communicate via various channels, such as SMS, email, audio, video, and the Jeeva study app. Additionally, teams and patients can utilize multiple social media platforms, including Facebook, X/Twitter, Instagram, and WhatsApp, to facilitate patient education, screening, and recruitment.

Moreover, bidirectional patient engagement enables patients and their investigator site staff to confirm medication and protocol adherence through SMS. It helps ensure that studies are running smoothly and efficiently.

Omni Channel Patient Communication Solution Highlights
Compliance Programs Supported  
Good Clinical Practice Logo
FDA Logo
HIPAA Logo
EU General Data Protection Regulation Logo
AICPA SOC 2 Certified
9001 ISO Certified Image
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Benefits

Omni Channel Patient Engagement is Essential for Modern Clinical Trials

Easy to use and intuitive user experience
Self-use portals for all user types and roles
Online patient education modules
Set recurring and future reminders, alerts, notifications, and communication campaigns in advance
Video/Telemedicine/SMS/Email communications

Testimonials

Client Testimonials