Jeeva Trials > FAQs
Jeeva employs advanced encryption, granular access controls, comprehensive audit trails, and routine security assessments to safeguard your data. Our platform is fully compliant with HIPAA, GDPR, and 21 CFR Part 11, ensuring your clinical trial data remains secure and adheres to all regulatory standards.
Jeeva Clinical Trials streamlines your clinical trial management by automating administrative tasks, optimizing trial workflows, and integrating all trial data into a centralized platform. Our solution helps reduce costs, increase data accuracy, accelerate patient recruitment and retention, ensure full regulatory compliance, and deliver AI-powered insights that support faster and smarter decision-making.
Yes. Jeeva provides enterprise-wide visibility by enabling access to all your clinical trials through a single secure login. Our unified dashboard allows you to monitor real-time progress, generate comprehensive reports, and quickly identify trends or bottlenecks across all your studies.
Jeeva offers rapid protocol configuration, enabling you to quickly set up even complex trial designs and supports seamless mid-study amendments with minimal disruption. Additional features include customizable eCRFs, automated patient engagement tools, integrated eConsent, real-time data monitoring, and flexible site management to meet your unique needs.
Jeeva’s implementation can be completed within weeks, depending on your chosen modules or full platform subscription. We provide comprehensive onboarding and training for your team, including hands-on workshops, user manuals, and ongoing support to ensure a smooth transition and rapid adoption.
Jeeva’s centralized cloud-hosted platform typically reduces total cost of ownership by 30% to 70% compared to traditional software and CRO service providers. We offer flexible pricing plans tailored to your organizational needs, and our team can provide a detailed cost comparison and help you choose the most cost-effective solution for your clinical trials.
Jeeva Clinical Trials stands out with its unified, cloud-based platform designed for rapid study configuration, seamless mid-study amendments, and robust patient engagement tools. Our AI-powered insights, integrated eConsent, user-friendly interfaces, centralized data management, and compliance with global regulations enable faster, more efficient, and patient-centric clinical trials. The platform supports remote and decentralized trials, making it a future-ready solution for sponsors, CROs, and research sites.
Jeeva’s modular architecture makes it easy to scale up as your research operations grow. Whether adding more studies, users, or geographic locations. The platform supports multi-site, multi-country trials and enterprise-wide access, ensuring your team can manage an increasing number of concurrent studies efficiently without disruption.
Jeeva safeguards your data with advanced encryption, stringent access controls, and comprehensive audit trails. Our platform ensures data integrity through real-time validation, automated monitoring, and regular system audits. Jeeva is fully compliant with key regulatory frameworks, including HIPAA, GDPR, and 21 CFR Part 11, protecting both patient confidentiality and research data quality.
Jeeva provides industry-standard uptime guarantees through robust AWS cloud infrastructure, supporting uninterrupted access to your studies. Our service level agreements ensure high system availability, proactive monitoring, and prompt technical support, giving you confidence in the reliability of your clinical operations.
Yes. Jeeva is designed for flexibility and interoperability, supporting seamless integration with your current clinical trial workflows, EDC/CTMS systems, EHR/EMR, labs, and third-party tools through secure APIs. Our solutions adapt to your organization’s unique requirements, ensuring a smooth transition and sustained efficiency.
Jeeva’s eClinical platform offers a comprehensive suite of modules, including Clinical Trial Management System (CTMS), Electronic Data Capture (EDC), ePRO/eCOA for patient-reported outcomes, electronic informed consent (eConsent), visit scheduler, tele-visit capabilities, recruitment CRM, and advanced analytics. All modules are accessible via open APIs for seamless integration with your existing tools and workflows.
Jeeva ensures data quality through configurable edit checks, automated query workflows, role-based permissions, and end-to-end audit trails. Our platform enables real-time data validation and traceability, helping you maintain high integrity and compliance throughout your clinical trials.
Yes, Jeeva’s eClinical platform is fully modular. You can start with a single module that fits your immediate needs, such as EDC or CTMS, and add more modules or unified solutions as your study portfolio grows, ensuring a flexible and scalable approach.
Absolutely. Jeeva supports standards-based interoperability using HL7/FHIR and robust APIs, enabling secure exchange of patient demographics, lab results, and clinical outcomes with your EMR/EHR systems for a seamless data flow.
Jeeva offers rapid, cloud-based deployment, allowing most studies to go live within weeks. Actual timelines depend on your study protocol complexity, integrations, and any data migration requirements. Our dedicated onboarding team ensures a smooth and efficient launch process.
Jeeva aligns with industry-leading security standards such as SOC 2 and ISO-style controls. Our platform uses strong encryption for data in transit and at rest, offers single sign-on (SSO) and multi-factor authentication (MFA), and enforces least-privilege access policies to keep your data safe and compliant.
Jeeva provides end-to-end Clinical Data Management (CDM) services, including robust data management plan development, CRF (Case Report Form) design tailored to your protocol, custom edit-check programming, and reconciliation of serious adverse events (SAE), pharmacokinetics (PK), and central laboratory data. Our team also supports clean data lock and database closure for regulatory submissions.
Yes, Jeeva maintains comprehensive data standards governance and delivers outputs compliant with industry-recognized standards such as CDASH, SDTM, and ADaM. This ensures your clinical data sets are submission-ready, facilitates biostatistics analysis, and streamlines regulatory submissions.
Jeeva employs a controlled change management process, including thorough impact analysis, rigorous validation, and release of versioned updates. This allows you to efficiently implement protocol amendments with full traceability and minimal disruption to ongoing studies.
Jeeva uses a risk-based data review strategy, central monitoring signals, and automated KPI-driven query cycles to accelerate data cleaning and minimize cycle times. Our EDC system supports proactive identification and resolution of data discrepancies, ensuring high-quality, reliable datasets.
Yes, Jeeva offers expertise in mid-study transitions and rescue studies. We utilize structured migration playbooks, detailed data mapping processes, and dual-running approaches to seamlessly transfer ongoing studies to our EDC platform, mitigating risk and ensuring data continuity throughout the transition.
Jeeva maintains complete, traceable audit trails, robust study documentation, and alignment with the Trial Master File (TMF/eTMF) requirements. Our approach keeps your clinical trials inspection-ready at all times, supporting successful regulatory audits and submissions.
Yes. Jeeva’s eCOA/ePRO platform fully supports “Bring Your Own Device” (BYOD) deployment, allowing participants to use their own smartphones or tablets for reporting outcomes. We also offer provisioned devices for participants who need them, ensuring maximum accessibility and flexibility across diverse patient populations.
Absolutely. Jeeva seamlessly integrates licensed and validated Clinical Outcome Assessments (COAs), manages all necessary permissions, and ensures each instrument version is properly controlled. This facilitates compliance and reliability in both global and local studies.
Our platform supports offline data capture, so patients can complete assessments even without internet access. Responses are securely stored on the device and automatically synced with the study database once the device reconnects, minimizing data loss risk and maintaining study continuity.
Jeeva employs adaptive reminders, delivered via SMS, email, and in-app notifications, that are intelligently timed to patients’ visit windows and local time zones. This personalized approach reduces the likelihood of missed entries and improves data completeness.
Yes. Jeeva’s software supports comprehensive electronic diaries, clinician-reported outcomes (ClinRO), and caregiver workflows. Each role is enabled with tailored, role-based access to streamline workflow, ensure data privacy, and enhance study flexibility.
Yes. Jeeva’s real-time compliance dashboards give study teams instant visibility into data completion rates, timeliness of responses, and identification of outlier data, enabling proactive follow-up and rapid intervention when needed.
Yes. Jeeva eConsent solution enables rich multimedia experiences, including instructional videos, interactive summaries, and digital knowledge checks, to enhance participant comprehension and engagement. This approach not only improves understanding but also ensures thorough documentation of the consent process.
Absolutely. Jeeva supports fully remote eConsent workflows, featuring secure identity verification, options for witness and legally authorized representative (LAR) participation, and streamlined re-consent processes. This enables consent to be obtained compliantly from any location, enhancing study accessibility.
Yes. Jeeva eConsent utilizes tamper-evident electronic signatures with robust date/time stamps, audit trails, and documented reasons for signature changes. Our signatures meet FDA 21 CFR Part 11 requirements, ensuring regulatory compliance and data integrity.
Jeeva’s platform ensures seamless version control: when updated consent versions are released, both participants and study sites receive automated prompts for re-consent. All changes are tracked with detailed delta reports to maintain transparency and compliance.
Yes. Jeeva eConsent provides localized content with rigorously controlled translations and approval workflows, allowing participants to review and sign consent forms in their preferred language while meeting regulatory standards.
Yes. HIPAA authorization forms and country-specific privacy notices can be integrated directly into the consent flow. This ensures comprehensive compliance with all relevant privacy and data protection requirements during the consent process.
Yes. Jeeva’s patient visit scheduler allows you to efficiently manage complex study protocols by defining flexible visit windows, setting specific offsets (such as Day 0 vs. Day 1), and supporting multi-arm calendars. This ensures accurate scheduling for even the most intricate study designs.
Absolutely. Jeeva automates participant engagement with SMS, email, and in-app reminders tailored to each visit schedule. Optional two-way confirmations enable participants to confirm or reschedule, significantly reducing no-shows and improving adherence.
Yes. Jeeva provides role-based calendar views for coordinators, displaying all study visits by site, participant, or across an entire study. Built-in conflict detection helps streamline scheduling and optimize resource allocation across multiple locations.
Jeeva’s scheduling engine automatically manages differences in participant and site time zones. All scheduling logic and notifications are localized, ensuring accurate appointment times regardless of geographic location.
Yes. The platform enables coordinators to manage and track transportation arrangements, home-health visits, and kit shipments directly within the scheduling workflow using customizable tasks and notes. This supports seamless logistics for decentralized and hybrid trials.
Yes. Jeeva’s visit scheduler is fully integrated with CTMS and EDC modules, linking scheduled visits to protocol procedures, eSource documentation, and financial event triggers. This cohesive approach enhances data flow and site/study management efficiency.
Yes. Jeeva’s tele-visit and video-visit sessions are fully end-to-end encrypted and compliant with HIPAA, ICH-GCP, and relevant regulatory standards. Each session is supported by integrated consent capture and comprehensive audit trails to ensure robust security and regulatory compliance.
No app download is necessary. Jeeva enables browser-based access across most devices (including smartphones, tablets, and computers) for patient convenience. Where preferred, a native mobile app option is also available for seamless access.
Yes. Investigators and study staff can securely document SOAP notes, perform assessments, and record study tasks in real time—all directly linked to the scheduled televisit. This enables accurate, protocol-aligned source documentation within Jeeva’s unified platform.
Jeeva’s platform utilizes adaptive bitrate technology and offers audio-first fallback to maintain communication quality even in low-bandwidth environments. If a session is disrupted, built-in rescheduling tools allow for quick adjustments to ensure no data or engagement is lost.
Session recording is fully optional and can be enabled based on protocol requirements, participant consent, and applicable local laws. Permissions for recording are strictly managed, and audit trails are maintained for compliance and transparency.
Jeeva seamlessly integrates televisit links and appointment details with the study’s visit scheduler. Participants automatically receive secure access links and timely reminders via SMS, email, and in-app notifications, all tracked within the visit management workflow.
Jeeva Trailmagnet leverages a dedicated recruitment CRM to manage referrals, automate pre-screeners, and conduct multi-channel outreach across sites. Advanced eligibility logic efficiently filters and qualifies potential participants, ensuring that only those meeting study criteria move forward in the process.
Yes. Jeeva Trailmagnet enables you to launch and monitor digital recruitment campaigns, capturing leads from web forms, QR codes, community outreach, and partner channels. The system provides attribution analytics so you can assess campaign effectiveness and optimize enrollment strategies.
Jeeva’s platform employs geo-targeted outreach, multilingual recruitment content, and a variety of flexible visit options (including virtual and hybrid visits) to engage and enroll underrepresented populations, making trials more accessible to diverse communities.
Absolutely. Jeeva’s rules-based triage system automates pre-screening and seamlessly routes qualified participants to the nearest or most appropriate study site. This workflow accelerates site allocation and reduces screen failure rates.
Jeeva ensures robust PHI security through secure digital intake, communications based on participant consent, and strict role-based access controls. All processes adhere to HIPAA and regulatory standards to protect patient privacy throughout recruitment.
Yes. Jeeva offers real-time dashboards that visualize pipeline metrics such as funnel conversion rates, average time-to-contact, lead progression, and detailed reasons for screen failures. This visibility empowers sponsors and site teams to optimize recruitment and make data-driven decisions.
Sponsors choose Jeeva for our unified and modular eClinical platform, which accelerates trial timelines, enhances real-time oversight, and minimizes vendor management complexity. Whether for single or multi-country studies, Jeeva’s integrated solutions support efficiency and scale while reducing operational risks.
Jeeva seamlessly integrates with your CRO, supplying the technology platform and targeted services to complement the CRO’s operational expertise. Our approach preserves your preferred governance model and allows sponsors to retain control and oversight throughout the clinical trial lifecycle.
Yes, Jeeva is designed for global operations. Our platform features multi-site management, built-in localization for language and regulatory requirements, and standards-based integrations that ensure smooth execution of complex, multi-country studies.
Sponsors benefit from comprehensive, role-based dashboards that deliver real-time insights into enrollment rates, data quality metrics, risk indicators, and financial KPIs. This centralized visibility empowers proactive management and timely decision-making across all your studies.
Jeeva maintains rigorous Computer System Validation (CSV) processes, robust Standard Operating Procedures (SOPs), and consistently prepares inspection-ready documentation. These measures support both routine sponsor audits and regulatory inspections, ensuring ongoing compliance and peace of mind.
Absolutely. Jeeva supports structured migrations with detailed data mapping, parallel system runs for verification, and thorough change management protocols. Our approach minimizes risk and downtime—enabling a seamless transition to modern, unified clinical trial management.
Jeeva provides flexible pricing models to fit your organization’s needs, including per-study, per-site, and enterprise subscription options. We also offer volume-based discounts for larger portfolios to maximize cost efficiency as your clinical research expands.
Jeeva’s base pricing covers core platform access, standard customer support, routine security updates, and regular feature releases. Any additional modules, premium support, or advanced integrations are clearly presented as optional, itemized add-ons.
Yes, implementation, data migration, and training services can be provided for a fixed fee or scoped specifically to your project requirements. Full details and transparent pricing for these services are included in every customized proposal.
Yes. Usage-based charges apply for features such as SMS messaging, voice calls, media storage, and other high-volume activities. All such costs are clearly disclosed and itemized within your agreement, ensuring transparency and budgeting clarity.
Absolutely. Jeeva’s platform is designed for scalability and flexibility. You can begin with a single module or site and seamlessly add more modules, users, or sites as your research portfolio grows, without disruption.
Yes, Jeeva offers special pricing incentives, including discounts for multi-year agreements and qualifying nonprofit organizations. Contact our team to learn more about eligibility and how we can support your organization’s mission.
Jeeva Clinical Trials is designed to seamlessly integrate with other systems and platforms, such as electronic health records (EHR), laboratory information management systems (LIMS), and third-party data sources. Our team can assist with integrations to ensure smooth data exchange and interoperability.
Yes, we are happy to schedule a demo. Please book a demo on this page.
Our team configures most clinical trial protocols in two to four weeks. We can work with you based on your study schedule and timelines.
Jeeva Clinical Trials offers comprehensive support services, including implementation assistance, training programs, ongoing technical support, and dedicated account management. Our team is committed to ensuring the success of our clients with our platform.
Jeeva Clinical Trials offers flexible pricing plans and options tailored to meet your organization’s budget and requirements. Our sales team can provide detailed pricing information and assist you in selecting the right plan for your needs.
Depending on the modular vs. full CRO platform subscription, the ROI can be measured both in tangible and intangible terms. In tangible terms,
In intangible terms,
Jeeva Clinical Trials follows industry best practices for data security and compliance, including encryption, access controls, audit trails, and regular security assessments.
Our platform is designed to meet regulatory requirements such as HIPAA, GDPR, and 21 CFR Part 11.
Yes. Refer to our privacy policies and terms of service in the footer.
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Dr. Sweta Sneha is the Founder and Executive Director of Healthcare Management & Informatics and Professor of Information Systems & Security at Kennesaw State University. A globally recognized expert with a passion towards equity and diversity, Sneha is a strategic leader with two decades of experience in technology and informatics. She is a recipient of Distinguished Service Award, KSU Collaboration Award, NCWIT RISE-IT Award, and WIT Honoree, WIT Finalist (2018, 2019, 2020, 2021, 2022). Dr. Sneha has published over 100 peer-reviewed research; authored a book on revolutionizing healthcare; delivered panel sessions, workshops, and keynotes; in addition to serving on several boards. Dr. Sneha serves as editorial steward and university ambassador for Blockchain in Healthcare Today; editorial board for Health Systems Journal; co-chairs Health IT at AMCIS, and HICSS. Her leadership has led to enhancing KSU’s footprint on diversity and equity, STEAM education, and outreach. She has a PhD in Computer Information Systems from Georgia State University and a BS in Computer Science from University of Maryland. Prior to academia, she worked at PricewaterhouseCoopers in Management Consulting.